ControlBoard®
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Dispatch and the field

Tell the field once, and hear back on the same thread

ControlBoard® sends the schedule to each person the way they prefer: a text, an email or the ControlBoard Field app, with the job, the day’s details and a map link. Replies come back into the office’s thread for that job. Moves and trips get equipment and material to the job by a deadline, and ControlBoard Field keeps working without a signal.
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Send the schedule to the field by text, email or in the app, one message per person

What you decide with it

Decisions you make with it, not after it

A job's field channel: the office's message and a field worker's text reply on one thread

What the field said back

A reply to a text comes back into the conversation it answers. The office reads the field’s answers in one inbox, by job, instead of on five phones.

Dispatch board: machine moves planned by date and time, with where each one goes next

When the iron has to arrive

A move says what goes where and by when. A trip groups moves under a driver and a rig, with stops and tasks such as a fuel stop or an inspection.

Jobs and resources on a map: where people and equipment are now

Where the work is today

The map shows running jobs and who is scheduled on them. With GPS connected, the office confirms a move the GPS already saw instead of calling the yard.

How it works

How it works

  1. Take the call, dispatch it by the hour

    Daily dispatch shows one day by the hour: who starts where, and when. A call becomes a ticket without leaving the page, a short job with the customer, the address and a time window; drag it onto a technician’s lane and send.

  2. Send it in one step

    The send lists one row per person and job, with the message each will get. What goes out is what is on screen, and a note afterwards says who was reached and how.

  3. Hear back on the thread

    Replies by text, email or the app come back into ControlBoard. Channels carry group conversations, and a message can carry documents or a form to fill.

  4. Move equipment and material

    Moves and trips get machines and material where they are needed by a deadline. A rental’s return becomes a move, and each stop can carry tasks for the driver.

In the field

ControlBoard Field, with or without a signal

Each person sees their jobs, who else is on them and the directions, messages the office, and adds photos and notes. Work saved without a signal stays on the phone and goes when the signal returns.

About ControlBoard Field
ControlBoard Field: my schedule for today with directions and Punch In
ControlBoard Field: the job's message thread

At a glance

Dispatch and the field in ControlBoard®

Facts
PlatformsWeb; ControlBoard Field for iPhone and Android
What it doesSends the schedule by text, email or app, keeps two-way threads, plans trips and moves
Who uses itDispatchers, schedulers and every person in the field
Works withSamsara GPS for moves; your own Gmail or Microsoft 365 mailbox for email

Updated

“Everyday User”

Providing lots of information to my guys in the field, address, job number, start time, contacts, and being able to transfer to their mobile device almost instantly. I also enjoy the texting feature if I need to send an important message.

Alex C, Project ManagerConstruction, 51-200 employees
Capterra review, 03/04/2022

It stays in step with

SamsaraEngine hours, odometer, position and fuel come in from Samsara for the machines you already have. Cat VisionLinkWhere each Cat machine is comes in from VisionLink and shows on the map beside where it is scheduled. Verizon ConnectTruck and vehicle locations come in from Verizon Connect (Fleetmatics) and show on the map beside the schedule. Komatsu KomtraxKomatsu machine locations come in from Komtrax and show on the map beside where each machine is scheduled. John DeereJohn Deere machine locations come in through a Deere sign-in and show on the map beside the schedule. Google CalendarThe schedule goes to Google Calendar as events and stays in step as the board changes. Microsoft OutlookThe schedule goes to Outlook calendars through Microsoft 365 and stays in step as the board changes. Microsoft sign-inPeople sign in with their Microsoft work account, so the office and the field use the password they already have.

Questions people ask about dispatch and the field

How does ControlBoard® send messages and the schedule to the field?How does ControlBoard® plan equipment and material moves to the jobsite?What can field workers do in the ControlBoard® Field phone app?How does ControlBoard® send group messages to the field and the office?How does ControlBoard® send schedule texts and emails from our company?

Common questions

How does ControlBoard send the schedule to the field?
ControlBoard sends each person their own work by text, by email or in the ControlBoard Field app. The office sees one row per person and job before sending, and a note afterwards says who was reached.
Can the field reply to a text from ControlBoard?
Yes. A reply to a text comes back into the conversation it answers, so the office reads it beside the message it sent. Anyone who was not reached is listed, so a wrong number is fixed the same day.
Does ControlBoard Field work without a signal?
Yes. Hours, crew sheets, notes and quantities saved without a signal stay on the phone and go to the office once there is one. A missing location never stops a punch.
Can ControlBoard plan equipment moves and trips?
Yes. A move says which machine or material goes where and by when. A trip groups moves under a driver and a rig, with stops. With GPS connected, the office can confirm a move the GPS already saw.
We are a service company. Can ControlBoard dispatch our calls?
Yes. A call becomes a ticket on the daily dispatch board, a short job with the customer, the address and a time window. Drag it onto a technician’s hour and one send puts it on their phone with directions. See service companies.

More of ControlBoard

Scheduling

Labor, crews, equipment, subcontractors and material on one board, against each job's needs.

Time and payroll

Punch or type hours, the foreman's crew sheet, the office week, approve and lock, the payroll file.

Job cost

Budget, cost to date, committed, scheduled, cost to complete and projected final, by cost code.

Labor planning

Forecast hours and heads per job, the company labor plan, plan health and the booklet.

Equipment and compliance

Licenses and certifications, service plans, GPS, rentals with return due, and the tool crib.

Forms and daily logs

Your own forms and permits, the hazard library, and a daily log for every job-day.

Project management

RFIs and submittals with ball in court, job documents, and My PM work across every job.

Bid to schedule

HeavyBid, B2W or Excel bid in, lines mapped to work packages, budget and needs built in one step.

Assistant

Answers from the help and your company's data, a brief for each screen, and forms from paper.

See ControlBoard® on your own jobs

A 20-minute call, then a demo built on your jobs, people and equipment. Your accounting system stays where it is.

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