Effective October 26, 2026
1. Overview
Congistics, Inc. (“we”, “our”, “us”) provides a business‑to‑business software platform and companion mobile application used exclusively by contracted customers. This Privacy Policy explains how we collect, use, and protect information when authorized users access our services.
If you use the ControlBoard Field phone app, the ControlBoard Field privacy policy also applies. It explains what the app collects on your phone, including your location when you punch in or out and photos you choose to take.
2. Information We Collect
We collect only the information necessary to operate our platform:
- Account information provided by your organization (name, email, role)
- Usage data such as logins, device type, and in‑app activity for security and performance monitoring
- Customer‑submitted data entered into the Congistics platform as part of normal business operations
We do not collect personal information for marketing, advertising, or resale.
3. How We Use Information
We use collected data solely to:
- Provide and maintain the Congistics service
- Authenticate users and secure accounts
- Improve performance, reliability, and support
- Comply with legal or contractual obligations
We do not use data for advertising, analytics resale, or profiling.
4. How We Share Information
We only share data with:
- Your organization, according to your contract
- Service providers that support hosting, security, and infrastructure
- Authorities, if required by law
We do not sell personal information, and we do not share it with third parties for marketing or advertising. Data is stored and processed in the United States; users outside the United States have their data transferred there.
5. Data Security
We use industry‑standard security practices to protect customer data, including encryption in transit, access controls, and continuous monitoring. Access to data is restricted to authorized personnel.
6. Data Retention
We retain data only as long as required to provide the service or as specified in our customer agreements. Your organization may request deletion of data at any time. An individual user can ask their organization’s ControlBoard administrator, or email support@congistics.com with the subject “Privacy request” and the name of their organization. Some records, such as payroll records, may have to be kept for as long as the law requires. California residents may have rights under California law to know, correct and delete personal information; they exercise those rights through their organization, and we help the organization respond.
7. Payments and Billing
Congistics, Inc. does not process credit cards or handle payments within the mobile application. All billing is handled outside the app through direct contracts with your organization.
8. Children’s Privacy
Our services are intended solely for business use and are not directed to children under 13. We do not knowingly collect data from children.
9. Your Organization’s Responsibilities
Your organization manages user accounts, access permissions, and any internal policies governing use of the platform. Accounts are created by your organization, not by users themselves. Your organization decides how it uses ControlBoard and is responsible for telling its users about that use and for any notice or consent the law requires. We use data only on your organization’s instructions, under our agreement with it, and never for our own purposes.
10. Contact Us
For privacy questions or data requests, please contact:
Congistics, Inc.
Phone: +1‑203‑529‑1212
Address: 5 River Rd, Wilton, CT 06897
Email: support@congistics.com
Updated