Privacy Policy

1. Overviewn

Congistics, Inc. (“we”, “our”, “us”) provides a business‑to‑business software platform and companion mobile application used exclusively by contracted customers. This Privacy Policy explains how we collect, use, and protect information when authorized users access our services.

2. Information We Collect

We collect only the information necessary to operate our platform:

Account information provided by your organization (name, email, role)
Usage data such as logins, device type, and in‑app activity for security and performance monitoring
Customer‑submitted data entered into the Congistics platform as part of normal business operations

We do not collect personal information for marketing, advertising, or resale.

3. How We Use Information

We use collected data solely to:

Provide and maintain the Congistics service
Authenticate users and secure accounts
Improve performance, reliability, and support
Comply with legal or contractual obligations

We do not use data for advertising, analytics resale, or profiling.

We only share data with:

Your organization, according to your contract
Service providers that support hosting, security, and infrastructure
Authorities, if required by law

We do not sell or share data with third parties for marketing or advertising.

5. Data Security

We use industry‑standard security practices to protect customer data, including encryption in transit, access controls, and continuous monitoring. Access to data is restricted to authorized personnel.

6. Data Retention

We retain data only as long as required to provide the service or as specified in our customer agreements. Your organization may request deletion of data at any time.

7. Payments and Billing

Congistics, Inc. does not process credit cards or handle payments within the mobile application. All billing is handled outside the app through direct contracts with your organization.

8. Children’s Privacy

Our services are intended solely for business use and are not directed to children under 13. We do not knowingly collect data from children.

9. Your Organization’s Responsibilities

Your organization manages user accounts, access permissions, and any internal policies governing use of the platform.

10. Contact Us

For privacy questions or data requests, please contact:

Congistics, Inc.
Phone: +1‑203‑529‑1212
Address: 5 River Rd, Wilton, CT 06897
Email: info@congistics.com