Project management
How does ControlBoard® manage RFIs on a construction job?
ControlBoard keeps every request for information on your jobs in one log, with the question, the answer, when it is
due and who has the ball. An RFI can be routed through a general contractor review and then an engineer response, and
the ball in court moves with each step. Files attached to an RFI also show with the job’s documents, so drawings and
answers stay together. An RFI closes only with an official response and no review step waiting. Every RFI keeps its
history, which gives the project team a clear record when a question turns into a cost or schedule issue.
What you can do with it
- Create RFIs and route them for review
- Attach files to an RFI
- Close RFIs and find them later
More about project management in ControlBoard
Already a customer? The step-by-step is in Help inside ControlBoard.
Updated
Common questions
Can ControlBoard route an RFI to the GC and the engineer?
Yes. An RFI is routed first to a general contractor reviewer, then to the engineer for a response. Each reviewer
records a decision and a comment, and the ball in court moves to the next person. Outside reviewers can take part
through a portal link.
Can I see all open RFIs for one job?
Yes. The RFI log narrows to one job, a status or a due window, and a job’s project management overview links
straight to its open RFIs. Each RFI shows where it stands, when it is due and who has the ball, so overdue
questions stand out.
Is there a history of each RFI?
Yes. Every RFI keeps a history of what happened to it, alongside its files and its official response. That record
helps the project team when a late answer affects cost or the schedule.
Related answers
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